FAQ

Frequently Asked Questions

1. What types of products do you offer?
We specialize in luxury home essentials including modern chandeliers, ceiling lights, outdoor lighting, elegant home décor, kitchen accessories, and bathroom essentials.

2. How long does delivery take?
We aim to ship all orders as quickly as possible. Delivery typically takes between 8-14 business days, depending on your location.

3. Are your products high quality?
Yes. Every item is carefully sourced and tested to meet our high standards of durability, design, and craftsmanship.

4. What payment methods do you accept?
We accept secure local and international payment options such as Yoco, ensuring quick and safe transactions.

5. Do you offer returns or exchanges?
Yes. If you are not fully satisfied with your purchase, you may return or exchange it within 7 days of delivery, provided the product is unused and in its original packaging.

6. Do your lights come with installation instructions?
All our lighting products include detailed installation guides. For larger fixtures, we recommend professional installation to ensure safety and precision.

7. How do I care for and maintain my products?
Each product includes care instructions. For lighting, use a soft dry cloth to clean surfaces. For décor and kitchenware, avoid harsh chemicals and follow the specific guidelines provided.

8. Can I get assistance choosing the right product?
Absolutely. Our customer support team is available to guide you in selecting the perfect pieces for your home.